Terms and Conditions of Service

Last updated: 11 June 2025

These Terms and Conditions regulate the contractual relationship between Xirivella Camper (hereinafter "the Camping Site") and the customer (hereinafter "the User") for the provision of overnight stay and use of facilities.

1. Reservations and Payments

• Bookings can be made through our website, by telephone or directly at reception. The reservation will not be effective until we receive confirmation from the campsite.
• Payment for the stay is due upon arrival (check-in), unless a prepayment policy is specified for certain dates or promotions.
• The prices are those indicated in our "Prices" section and are expressed in euros (€), including VAT.
• The standard rate includes overnight stay for one motorhome/camper and two adults, as well as access to the basic services detailed on the website. Additional services or extra people will have an additional cost.

2. Cancellation Policy

• To cancel a reservation, the User must notify the Camping as far in advance as possible.
• Free cancellations: Bookings notified more than 7 days prior to arrival date may be cancelled free of charge.
• Cancellations with cost: Cancellations made 7 days or less prior to arrival date may be subject to a charge equivalent to the first night's stay.
• No-show on the date of arrival without prior notice will result in the automatic cancellation of the reservation and a charge for the first night.

3. Rules of the Stay

• Timetables: Check-in time is from 12:00h and check-out time is before 12:00h.
• Respect and Coexistence: The utmost respect for other users and the facilities is required. Quiet hours are from 23:00h to 08:00h.
• Speed: The maximum speed of traffic within the enclosure is 10 km/h.
• Waste: All waste must be deposited in the containers provided for this purpose. The emptying of grey and black water must be carried out exclusively in the designated areas.
• Pets: Pets are allowed as long as they are under the control of their owners, do not cause a nuisance and their droppings are collected. They may not be left unleashed in the communal areas.

4. Responsibility

• The campsite is not responsible for theft, robbery or damage to vehicles or personal belongings of users during their stay.
• The User is responsible for any damage that may be caused to the facilities, staff or other users of the campsite.
• The campsite reserves the right of admission and may expel any user who seriously breaches these rules, without the right to reimbursement.

5. Applicable Legislation

These terms are governed by Spanish law. For any dispute that may arise, both parties submit to the jurisdiction of the Courts and Tribunals of Valencia, expressly waiving any other jurisdiction.